CryptoSlate
BitMEX has reopened withdrawal access to customers in the United States, Canada, Hong Kong SAR, Bermuda, Seychelles and Myanmar after ending exchange operations at 04:00 UTC on Sept. 23. The platform said on Sept. 24 that eligible users can log in, complete identity verification where required and request withdrawals from remaining balances. The six markets had previously been restricted from using BitMEX trading services.
Why it matters
The reopening is limited to recovering existing funds, not resuming trading. It gives customers previously locked out because of their location a route to assets left on the platform during the wind-down of an exchange that operated for 11 years.
Sanctioned regions remain subject to separate restrictions and compliance checks. BitMEX named Cuba, Iran, North Korea and several Russian-occupied regions of Ukraine among the jurisdictions still restricted. Some people may request exceptions: eligible Iranian nationals living outside Iran and Russian nationals residing in the EU or Switzerland can submit documents for individual review.
Market impact
BitMEX is continuing to operate account and withdrawal systems while urging customers to remove their balances. Users have been warned not to send new deposits because incoming funds will not be credited. Withdrawals remain subject to asset minimums, network fees and monitoring, and balances left on the exchange may incur account charges as the wind-down progresses.
The shutdown closes an 11-year chapter for a prominent crypto derivatives venue founded in 2014. Its remaining focus is returning customer funds, while the restrictions and exceptions show that access during the wind-down still depends on location and compliance status.
Frequently asked questions
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Which customers can now request withdrawals from BitMEX?
Customers in the United States, Canada, Hong Kong SAR, Bermuda, Seychelles and Myanmar can log in and request remaining funds, completing identity verification where required.
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Does the reopened access mean BitMEX has resumed trading?
No. The access is limited to recovering existing funds after BitMEX ended exchange operations at 04:00 UTC on Sept. 23.
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Which regions remain restricted during the BitMEX wind-down?
BitMEX named Cuba, Iran, North Korea and several Russian-occupied regions of Ukraine among the jurisdictions that remain restricted or subject to compliance checks.
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Can some customers in restricted jurisdictions apply for withdrawal access?
Some Iranian nationals living outside Iran and Russian nationals residing in the EU or Switzerland can seek individual review by providing proof of residence.
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What should BitMEX customers know before requesting a withdrawal?
BitMEX says not to send new deposits because incoming funds will not be credited. Withdrawals remain subject to asset minimums, network fees and monitoring, and balances left on the platform may incur account charges.
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